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Next Practice Research Initiative
Wednesday, April 4, 2012
Publications
Tuesday, September 21, 2010
From Best Practice to Next Practice
1. There is a proliferation of "best practices" (BPM, Enterprise Architecture, Six Sigma, Lean, Project Management, ...) with the following characteristics
2. The generic problems with these "best practices" are becoming increasingly visible.
- single perspective or "lens" - single dimension of success
- community of practice - regular conferences and other tribal get-togethers where practitioners can share experience
- established "body of knowledge"
- industrialized practice - for example, armies of consultants from the large firms executing standard recipes
2. The generic problems with these "best practices" are becoming increasingly visible.
- the communities of practice don't talk to each other
- the bodies of knowledge are isolated knowledge silos
- the simple and obvious problems have already been tackled (so-called "low-hanging fruit"), the practices are getting more complicated and convoluted, and the original insights have got diluted or even lost
- diminishing returns from "best practice" solutions
- increasing risk and reduced returns for "best practice" consultancy
- increasing disappointment and high failure rate of large complex change programs
- system leadership - engaging boldly, reflectively and collaboratively
- lenscraft - combining multiple perspectives on complex system problems
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